We follow retail pricing to remain competitive whilst offering the very best in customer service and workmanship.
Find a lower priced identical product and service offering from a recognised shop retailer and we’ll match it!
Find a lower price on an identical product from a recognised online retailer and we’ll match it! (for product only quotes, does not include quotations with service elements)
Price Match Terms & Conditions
We will price match our competitor’s retail store for the same product and service or in the case of product only quotations we will price match UK website prices.
The product and service must be available within the same time frame at the competitor’s retail stores, or in respect of products on the competitor’s website - either the day that the offer is claimed or for a period of up to 7 days of Classic Carpets providing a quote or on production of a competitor’s quotation which is no more than 7 days old.
The product must be new and identical to ours and offered on the same terms.
We must be able to verify the competitor’s price and stock position.
Items sold as part of a multi bundle deal will be matched to the cheapest price of each item when sold individually.
Price Match excludes items sold through auction websites or private sellers.
Price Match will not apply if the retailer is in administration or closing down.
Price Match will not apply to damaged, discontinued or clearance products.
Personal, affiliated or membership discount comparisons are excluded.
Typographical pricing errors will not be matched.
Price Match cannot be used with any other offer.
Process to claim a Price Match
Supply us with the competitor’s name and store location.
Supply us with the product specification (name/code and price) and/or competitor’s quotation.
In the case of product only quotes we will price match online prices and you should supply us with the relevant web address, product specification and price.
Classic Carpets will verify and match.